Background

Make it Media Limited (trading as TrustVid) understands that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone who visits Our Site and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and Our obligations under the law.

This Policy applies to Our use of any and all data collected by us in relation to your use of Our Site. Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

What personal information do we collect?

Depending upon your use of Our Site, We may collect some or all of the following personal and non-personal data:

• your name (first and second names)
• company name
• email address
• mailing address
• phone number
• demographic information such as post code, preferences, and interests
• information about your computer and about your visits to and use of this website (including your IP address, browser type, referral source, length of visit and number of page views);
• Information relating to your business and any production requirements

We may also collect, store and use the following kinds of personal data:

information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services;

information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters; any other information that you choose to send to us.

Legal basis for processing this data

You are a valued customer, client or associate. We will only store and use your data for one or more of the following reasons:

• you contacted us or subscribed to information we offer, using one of the forms on this website
• you contacted us by other means than through this website requesting information from us about our services, etc.
• you are one of our clients or potential clients
• you are one of our suppliers or potential suppliers
• we were been given your contact details by a third party to aid us in offering our help or services to you

When do we collect personal information?

We collect information from you when you subscribe to a newsletter, fill out a form or enter information on our site.

How do we use your information?

1. Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because you have consented to Our use of your personal data (e.g. by subscribing to emails or completing forms on this website), or because it is in Our legitimate interests. Specifically, We may use your data for the following purposes:

• Supplying Our services and products to you (please note that We require your personal data in order to enter into a contract with you);
• Personalising and tailoring Our services and products for you;
• Replying to emails from you;
• Market research;

2. With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email or telephone or post with information, news, and offers on Our services or products. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

How do we protect your information?

• We do not use vulnerability scanning
• We only provide articles and information. We never ask for credit card numbers through this website.
• We use regular Malware Scanning.
• We use an SSL certificate
• Secure Cloud Storage

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

• Understand and save user’s preferences for future visits.
• Keep track of advertisements.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some features will be disabled. It won’t affect the user’s experience that makes your site experience more efficient and may not function properly.

However, you will still be able to place orders .

Third-party disclosure

We do not sell, trade, or otherwise transfer to third parties unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

We may contract with third parties to supply products and services to you on Our behalf. These may include payment processing, delivery of goods and services, search engine facilities, advertising and marketing. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.

We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales and other information. All such data will be anonymised and will not include any personally identifying information. We may from time to time share such data with third parties such as prospective investors, affiliates, partners and advertisers. Data will only be shared and used within the bounds of the law.

Third-party links

We do not include or offer third-party products or services on our website.

Google

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:

• Remarketing with Google AdSense
• Google Display Network Impression Reporting
• Demographics and Interests Reporting

We, along with third-party vendors such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

Applicable Law

Any dispute arising between a customer and TrustVid will be settled in accordance with British Legislation.

How does our site handle Do Not Track signals?

We honour Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioural tracking?

It’s also important to note that we allow third-party behavioural tracking.

Policy / Rights

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

We may also notify you of changes to our privacy policy by email.

Subject to applicable laws, we may monitor and record your emails, text messages, social media messages and other communications in relation to TrustVid’s dealings with you.

TrustVid complies with the GDPR policy and respects your rights to have access to your personal data, or to have it erased or corrected if it is inaccurate.

Your rights
You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a fee (currently fixed at £10.00).

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

• Send information, respond to enquiries, and/or other requests or questions
• Process orders and to send information and updates pertaining to orders.
• Send you additional information related to your product and/or service
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CAN SPAM, we agree to the following:

• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honour opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can also email us at

info@trustvid(dot)co(dot)uk and we will promptly remove you from ALL correspondence.

Changes to Our Privacy Policy

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below:

www.trustvid.co.uk
Woodthorpe House, Mansfield Road, Sherwood, Nottingham NG5 3FN.
info@trustvid(dot)co(dot)uk
0115 775 0102